This opens up opportunities for companies with existing client bases to add potentially a new revenue stream, as with platform services almost anybody can now become a telco almost overnight. The new OnSIP Authorized Agent program opens up channels for affiliates and resellers so that they can take the platform, brand it and resell it.
Some thoughts: During the 7 years I was a customer, there was only one outage that I remember had any impact on us and it was maybe an hour long. If your VoIP phone system has gone down, theres a good chance that your office Internet connection has failed. We had some users running Jitsi on the desktop but it's flakey and we abandoned that when OnSIP released their web-based client. All of these features are available at a significant cost saving over a traditional telephony and hardware-based PBX setup. We also had users running Bria (on iPhones) and csipsimple (on Android). This technology allows for businesses to take advantage of services like auto attendants, conference bridges, voicemail servers, video conferencing, click-to-call website integration, business hours routing, and voicemail-to-email notifications. Most customers can’t describe good customer service, but they can tell when they’ve had a bad. But when the outage experience ends four hours later, a woman boots up her computer, opens Facebook and broadcasts to all her friends, My electric company has lousy customer service.
It is a virtual PBX, that uses VoIP to integrate web and phone services without expensive PBX hardware. The power goes out, and a local utility company immediately springs into action to find a solution. OnSIP in an on-demand telephony service for small to medium sized businesses that allows a customer to offload all their phone requirements to a hosted solution. such as during emergency outages, so that songs are not interrupted and the caller is presented with a radio station. Junction Networks has announced that their OnSIP PBX is now available as a white label solution to channel partners.
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